dacsa – Disability and Aged Care Services Australia
Home / Privacy

Privacy statement

dacsa respects your privacy. We handle personal information in line with the Privacy Act 1988 and the Australian Privacy Principles.

What we collect and why

We collect the information we need to provide and manage your supports, such as your contact details, plan or package details, health and support needs, and the people you'd like us to talk to. When you contact us through this website, we collect the details you enter so we can respond.

How we protect it

Your information is stored securely and only accessed by staff who need it to support you. We don't sell your information. We share it only with your consent, or where the law requires it, for example with the NDIS Commission or the Aged Care Quality and Safety Commission.

Access and questions

You can ask to see or correct the information we hold about you. For questions or privacy complaints, contact us on (02) 8328 2888 or [email protected]. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner on 1300 363 992.

Our full Privacy and Confidentiality Policy is available on request.